How rude service inspired a multi-million euro firm

A bad experience at a shop inspired one man to set up a business that measures customer satisfaction.

from BBC News - Home https://ift.tt/2ZXoP2V

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Sir Alex, 'unbelievable' Braga & Tynecastle keep Hearts on course

With Sir Alex Ferguson a VIP guest, a tireless forward and a raucous support, Hearts take another giant stride towards a momentous title. ...