How rude service inspired a multi-million euro firm

A bad experience at a shop inspired one man to set up a business that measures customer satisfaction.

from BBC News - Home https://ift.tt/2ZXoP2V

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'If we don't scream, they won't listen to us': Student protesters speak to BBC in Paris

Student protesters in France have told the BBC's James Waterhouse that they will continue to take action until change has been made. The...